Knowledge base › Troubleshooting
What we can see
When you ask a question inside Bisbe, we receive the question you type and your account details. We do not receive your firm’s Library or contacts unless you include them in what you send. If you email us, we receive what you write and your email address.
Answers come from the knowledge base pages we have marked customer-safe.
When you send Product feedback from Work, we can post one short note back onto your record. There is no free-text reply from us onto your record, and nothing of ours can travel into your firm through that note.
What we can see
More in Troubleshooting3 pages
- Get helpTo reach the Bisbe team, send Product feedback from Work inside Bisbe, or email hello@bisbe.xyz.
- Sign-in problemsFirst check the team screen: someone who has not been given a seat has nothing to sign into.
- Product feedbackYou never leave your own app to tell us something is wrong, share an idea or ask a question.
Still need help?
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If it is not written here, email hello@bisbe.xyz.
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