Atlantica

Queue · Customers

Everything something drafted on your behalf, held here until you say yes. Nothing below has been sent, ordered or changed.

9 things are waiting on you in Customers · showing Customers onlyEverything waiting

Sample companyEverything here is the Atlantica sample. Changes you make are not saved.Figures as of 11 Aug.

Ordersuggested
Cayo Brisa Resort
Reorder read from a text message — 400 Marlín Tee and 150 Sunset Palm Shirt.
Approving places the order and holds the stock for it.
Text message from the buyer · Carla M., gift shop manager · 20 May
“the usual, double the marlin, a few mediums of the sunset palm”
Shown exactly as it arrived. Read it against what was made of it below — the message is the record, not the reading.
- “the usual”The last order placed for this account — 200 Marlín Tee and 150 Sunset Palm Shirt.
- “double the marlin”Twice the usual quantity of Marlín Tee — 200 becomes 400.
- “a few mediums of the sunset palm”Extra mediums of Sunset Palm Shirt — the message does not say how many.How many extra mediums of Sunset Palm Shirt?
- Marlín Tee
  400 units$74 each$29,600
  S 80 · M 120 · L 120 · XL 80
  Checking what is on hand…
- Sunset Palm Shirt
  150 units$94 each$14,100
  S 30 · M 50 · L 45 · XL 25
  Checking what is on hand…
Resort tierNet 30$43,700
How many extra mediums of Sunset Palm Shirt?
The message did not say a number, and nothing here is going to pick one for you. Put the count in and the line settles.
Approve stays off until that number is set. Nothing here is going to choose it.
Ordersuggested
Cayo Brisa Resort
Draft order for Cayo Brisa Resort — 200 Marlín Tee and 150 Sunset Palm Shirt, Q3, resort tier, $28,900.
Approving places the order and holds the stock for it.
Follow-up emailsuggested
Cayo Brisa Resort
Draft follow-up to Carla M. confirming the Q3 order and promising a ship-date update.
Approving marks it ready to go out.
To-dosuggested
Cayo Brisa Resort
Draft task: send the ship-visibility update before the next ship date.
Approving puts it on your list.
Follow-up emailsuggested
Cala Vieja Resort
Draft outreach to Cala Vieja Resort — 47 days quiet with a ticket still open.
Approving marks it ready to go out.
Ordersuggested
El Farito Beach Hotel
Draft order for El Farito Beach Hotel — 30 Marlín Tee and 20 Sunset Palm Shirt, boutique tier, $4,510.
Approving places the order and holds the stock for it.
To-dosuggested
El Farito Beach Hotel
Draft task: put the tee top-up on the same invoice as the last order.
Approving puts it on your list.
Follow-up emailsuggested
Palma Real Club
Draft follow-up to Palma Real Club — the Q3 quote has been with the general manager six days.
Approving marks it ready to go out.
Follow-up emailsuggested
Punta Yagua Club
Draft outreach to Punta Yagua Club — 58 days quiet, a short delivery still open, and a quote unanswered.
Approving marks it ready to go out.

8 rows ready to approve · 1 row waiting on you

DemoPut the buyer’s text message back at the top of the queue, exactly as it arrived, so the reading can be walked through again.

Claims nobody has picked up

1 customer is waiting on an answer

Nothing here has been drafted for you — these are claims a customer filed that nobody has taken. Opening one takes you to that property, where the claim and their own words sit together.

Claim #1042 · Marisol’s BeachwearFiled 5 AugTaken over the phone and read back to her. Photographs and the batch ticket are on file, and the dye lot is the same one Casa Marejada has claimed on — so this is a run, not two accidents. Held for Maria: the quality page covers a single garment and says nothing about a whole run on a wholesale account.

What the marks mean

Four states, and nothing rides on colour

A dashed edge means it has not happened yet — the same thing a dashed edge means everywhere else in this app. A solid edge means it has.

suggestedSomething proposed this. Nothing has happened yet.
editedYou changed it. It still has not happened.
approvedYou said yes, and it went through. It can still be undone.
dismissedYou said no. It is off the list and nothing was sent.

Looking for which accounts need attention? Account health ranks them by what moved, and drafts the outreach for the ones that slipped.