Knowledge base › Troubleshooting
Sign-in problems
First check the team screen: someone who has not been given a seat has nothing to sign into.
If their address was typed wrong, cancel that invitation in Set up, under Team, and send a new one to the right address.
A person who holds a seat but sees fewer tabs than expected is seeing only the tabs your firm uses, not a fault.
The app is designed not to guess about access — if it could not read something, it says it could not read it rather than showing you an empty list.
Sign-in problems
More in Troubleshooting3 pages
- Get helpTo reach the Bisbe team, send Product feedback from Work inside Bisbe, or email hello@bisbe.xyz.
- What we can seeWhen you ask a question inside Bisbe, we receive the question you type and your account details.
- Product feedbackYou never leave your own app to tell us something is wrong, share an idea or ask a question.
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